How You Should Deal With Managing Your Reputation

TIP! Make sure you are a personable online presence. Unless you are truly communicating, people won’t care what you write online.

One of the biggest keys to having a successful business is managing your reputation. After losing your reputation, it’s hard to get back. This article has some great ideas to help you increase your reputation.

TIP! Make sure your reputation stays strong by working to win over a dissatisfied client. Try to create the most positive experience possible for them.

Give a positive response to the negative feedback that you get. Any negative feedback is sure to be lost in a sea of positive feedback, so make sure there is plenty of it. Be sure you’re posting content that’s positive about your brand so it will keep things fresh, and negative feedback is going to fall away in the search engine’s listings.

TIP! If you’re hoping to improve your online reputation as a business, always work toward optimizing your website. One way to do this is by including important search phrases.

Be personable online. You can’t just post status updates or tweets without interacting with followers. If someone posts a question to your social media site, ensure that it is answered as quickly as possible. If it’s a question that you aren’t sure what the answer is, let them know that you’re looking for an answer.

TIP! Run social media accounts professionally. Since they reflect exactly who you are and what your business stands for, it’s critical that they exude professionalism.

Constantly monitor the social media networks. People post on social networks in order to get a reply. Be sure you offer prompt responses for that reason. Many businesses allow this part of their communication strategy to slide, so you can gain the upper hand.

Hire Someone

TIP! Make sure promotions or sales that are private stay that way. This is important especially if it’s for a complaint.

Hire someone to run your social media programs in a professional manner. You don’t want to hire someone to run them without any training since they can give your company a negative reputation. While it’s good to be somewhat personal so you don’t seem robotic, you don’t want to go too far with things.

TIP! Make sure that you are always around your customers. Go to any restaurant or other establishment where customers may be.

It’s essential for people in business to have a good reputation. It’s hard to improve a reputation if you’re constantly making mistakes. It doesn’t even have to be a pattern of mistakes, since even one is sometimes enough to ruin the reputation of your business. Refuse to allow this to happen with your business. Use the tips shared here and keep a top-notch reputation.

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Reputation Is Important! Manage Yours With These Tips!

TIP! The best way to deal with any online negative content is to prove a good defense. The more positive chatter there is, the less noticeable the negative will be.

How you manage your reputation in the business world is a necessary skill that can either help or harm your career. However, not many aspiring business people really know how to effectively manage their image. Luckily, the content of this article can turn this around for your future prospects.

TIP! Be nice when interacting online. You have to actively engage your followers in order to make tweets and updates work.

When dealing with negative feedback about your business, a good offense is the best defensive strategy. Ensure that lots of people post positive reactions and feedback if you want to drown the negative voices out. Be sure you’re posting content that’s positive about your brand so it will keep things fresh, and negative feedback is going to fall away in the search engine’s listings.

TIP! Make sure that your unhappy customers are not ignored. Turn the negative into a positive to show that it is important to you.

Try to have a great personality online. Unless you are truly communicating, people won’t care what you write online. Answer questions posted to you. If you don’t have an answer to a particular question, let the follower know you’re looking into it.

TIP! Social networks are something that you want to be aware of. According to Arnold Worldwide, most customers believe that businesses should respond to all of the postings on their social media accounts.

Optimize web pages with essential key phrases to help your online reputation. This is generally your company’s name. Most search engines will favor authoritativeness. When they see you as an authority, they will be more likely to move your site up in the search engine results.

TIP! Stay current with information and news relating to your service or product. This helps you in providing your customers with the latest information.

Pay close attention to how you are perceived online. You can’t tell when you’re going to get a search engine result that’s negative because someone has something bad to say about your business, even if it’s for no reason. Looking at search results may help you avoid having negative content at the top. Try to do this once or twice a month.

TIP! Monitor your online reputation carefully. One negative result on Google could sink you.

Keep sales or secret promotions quiet. If you are discounting to make up for a complaint, then this is important. You do not want others to lodge similar complaints so that they may take advantage of getting a similar deal.

TIP! If you own your own business, be sure you’re treating employees with some respect. If this principle is disregarded, the fallout can be severe.

Without understanding how to manage your reputation, your business will never succeed. Learning how to shape people’s perceptions about your company is essential. That is why you need to use the tips above to avoid trouble.

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Top Tips For Reputation Management In Business

TIP! The best defense for negative content with regard to your brand on the Internet is to have a good offense. Ensure that lots of happy, positive commentary exists, and the few negative items will pale in comparison.

Manage your reputation so that you can maximize your profits. Unfortunately, many business owners do not really understand how to properly manage their image and create a sterling reputation. Fortunately, the guidance and tips presented here can really benefit any potential business owner.

Negative Feedback

TIP! Keep up on your social network activities. Most consumers expect their comments and questions to be responded to.

Give a positive response to the negative feedback that you get. Put up positive testimonials from customers so others know what your business is really about. Also remember to keep your content fresh and positive in order to negate any possibility of negative feedback mattering.

TIP! Make sure that all of your social media accounts are run professionally. These pages are important to how customers see your business.

To better your business reputation online, try optimizing your web pages with your essential search phrase. This is generally your company’s name. Authority sites are heavily favored by search engines, especially Google. When they notice that you’re an authority, you’re going to do a lot better when search engine results are tallied.

TIP! Treat the employees well at your company. This can have a big impact on your business.

Keep an eye on social networks. It has been shown that fifty percent of those who post comments and concerns online expect to receive replies. Answer as quickly as possible to this negative comment. The more responsive you are, the better you’ll appear in comparison to the competition.

TIP! Make sure any private sale remains private. You don’t want to publish the fact that you are giving a special deal to a customer.

Watch your online presence. It only takes one negative review to hurt your business. Checking the results on a search engine will allow you to keep negative things from going to the top. Try doing this a couple of times each month.

TIP! There are quality businesses that provide services in reputation management. They can manage your online reputation while you take care of the face-to-face interactions with customers.

Social media accounts should be professionally managed. These accounts represent you, so it is crucial that people view them positively. You want to appear as a professional that is still accessible as a person.

TIP! As your business starts to take off, more customers will start to interact with you. With a growing business, eventually you will run into unhappy customers, and it is very important that you handle these situations in a timely manner.

Make sure any private sale remains private. If a consumer has made a complaint against your business, you want to keep the details of what you offered to the consumer private. One thing to avoid is posting the things you’re doing to remedy a customer complaint and then receive more complaints because people want free things.

Reputation Management

TIP! Make sure that you contact your customers often if they show interest or have an issue. Sometimes, problems do not occur immediately because a customer may not use a product at first.

Without knowledge of reputation management, it is hard to become successful. It can be crippling if you don’t know how to shape the opinions of others. Use the preceding advice for truly effective reputation management.

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Tips And Tricks On Managing Your Reputation

TIP! Follow up with customers. This is even more important if your business is a bigger one.

A good reputation is everything to your business. You have a greater potential for growth if you have a good reputation. Take care of the reputation you have, just like you take care of other areas of the business. Use these tips to help solidify your company’s reputation.

Negative Feedback

TIP! Pay close attention to how you are perceived online. Someone may write something negative about your company that will show up high on search result rankings.

Go on the offense to protect your reputation online. Be sure you’re getting lots of feedback and reactions that are positive, and the negative feedback will fall back. Post new positive content continually to help overcome any negative feedback.

TIP! Never lash out at your clients or employees on the web. Not taking this seriously can lead to irreparable damage.

Keep your reputation up by making unsatisfied customers happy. Turning a bad experience into a positive one is going to show customers that you care about them. If this is possible to do online, the rewards are even greater. Other prospective clients, as well as existing ones, will all see that you do what it takes to make customers happy. They’ll all be more likely to call you for future business.

TIP! If you find untrue information about your company on a website, ask the site’s owner to remove or correct the information. As long as you can show solid proof that this information is libelous, most site owners will have no problems removing it.

Social networks are something that you want to be aware of. Most of people’s knowledge come from social media today. Therefore, make sure to monitor the comments about your business. Many businesses aren’t that vigilant, so being responsive can make you stand above the rest.

TIP! Keep your eyes and ears open on the social networks online. Consumers often discuss different businesses at these places.

Take great care that all of your social media posts are handled professionally. Such pages demonstrate your business character, so you need to make sure they always show positivity. Try not to escalate things to the next level though.

TIP! Reputation management is a skill that some great companies provide to businesses. You are probably very busy with other aspects of your business, so it is understandable if you need an outside company to do this for you.

There are great businesses out there that can help with your reputation management. You have a lot to do, but trained individuals or companies can do things you haven’t thought of. This will be a great option to consider if you have a lot of priorities.

TIP! It is vital to learn about proper reputation management. This means being upfront with customers when you make mistakes, and make sure you handle it carefully.

Your business is only worth as much as your reputation allows for. Your future success depends on it. This is what makes keeping that reputation strong so important. Keep this information in mind as your work hard to build a good reputation for your business.

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Find Success With These Simple Reputation Management Tips

TIP! In terms of fielding negative comments, you should always stay proactive. Make sure there are many positive comments about your brand so they will drown out whatever negative comments pop up.

Your business cannot thrive without a solid reputation. With a good reputation, your business can really grow. Your reputation should be closely guarded no matter what. Utilize this insight and do a better job managing your own business reputation.

TIP! Keep your reputation up by making unsatisfied customers happy. Turning negative experiences into good ones can show customers that you do care.

When dealing with negative feedback about your business, a good offense is the best defensive strategy. Any negative feedback is sure to be lost in a sea of positive feedback, so make sure there is plenty of it. Post positive content regularly to keep things fresh, pushing the negativity down in those search engine results.

TIP! Optimize your web pages. Usually, the business name is the term.

Be personable online. Status updates and tweets are worthless if you fail to communicate with those who follow you. Be sure that any questions posted on social media sites receive responses as soon as possible. If you get asked a question and you don’t know how to answer it, tell them that you’re working on finding the answer.

Social Media

TIP! Make sure you know what is going on in your field of business. This helps ensure you can supply your customers with the latest innovations and information.

Run your business social media accounts in a professional way. Consumers today look to social media to check your business; so, it’s vital your company is seen in a positive light. You want to appear as a professional that is still accessible as a person.

TIP! Keep an eye on your online business reputation. You never can tell when a company might get a negative result on search engines from a dissatisfied client or a person who simply doesn’t like you — or your company.

Try to stay near your customers. For instance, if you know that a good amount of your customers visit a local restaurant on a regular basis, go there yourself. By getting to where the customers are going, you’re going to learn more about them so you can give them better service. Many people feel more comfortable in a social setting and will be more apt to open up to you.

TIP! Be sure that you have your social media sites run professionally. Since they reflect exactly who you are and what your business stands for, it’s critical that they exude professionalism.

As the article said before, you won’t be able to have a great business without having a great reputation. Your reputation determines how well your business does in the future. This is why you have to take care of the reputation of your business. Keep these tips in mind to make your reputation the best it can be.

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Tips And Tricks On Keeping Your Reputation Respectable

TIP! To make your business reputation better, be sure you’re following up with the customers you have. This is even more important if your business is a bigger one.

Reputation is everything in the business world. This simple process can change your future for the better. Continue reading about reputation management for your business, so you can avoid any unnecessary mistakes.

TIP! To make your online business reputation better, optimize web pages using search phrases essential to your business. It is normal that this would be your company’s name.

Check on your customers after the sale. This is particularly true if your business is larger. They have to feel like they’re mattering to your company. You may want to try automated systems to follow up on their purchases. Also, try asking them for feedback on recent purchases.

TIP! Monitor your online presence. You don’t know when a negative comment is made so you have to check often.

Focus on your offensive strategy as it pertains to handling negative Internet content. Make sure there are many positive comments about your brand so they will drown out whatever negative comments pop up. Be sure you’re posting content that’s positive about your brand so it will keep things fresh, and negative feedback is going to fall away in the search engine’s listings.

TIP! Always treat employees with respect. Many people don’t take this too seriously, which can lead to serious consequences.

Watch your online presence. Negative feedback can really hurt your company if you do not address it. This can help you make sure this information doesn’t reach the top. Try to do this a couple of times per month.

TIP! Make sure that you are always around your customers. Visit these locales as often as possible.

If you have employees, treat them well. If you don’t, it will come back to harm you in the end. If you get a reputation for being a bad employer, a lot of people will not want to do business with your company.

TIP! As your business starts to take off, more customers will start to interact with you. With this you’ll have to deal with complaints sometimes, and this is why you have to be sure you take on every customer complaint.

If there is any information online that isn’t true, you can ask the site owner to remove it. This is something that you will want to have taken down immediately.

TIP! You need to set reachable expectations based on how you conduct business. Be honest with your customers and respond to any errors that you make quickly and efficiently.

When backlash hits due to some mistake or perceived mistake that your business makes, your profits and image can suffer quite a blow. You learned about preventing these things, and managing them the right way when they happen. Keep these tips in the back of your mind going forward.

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Why Reputation Management Is Crucial For Any Business

TIP! Stay current on what is going on in your industry. This will give you an expert voice with consumers.

Reputation can be just about everything for a business. If you don’t have a stellar reputation, longevity is almost impossible. Thankfully, the tips and tricks here can help you create a strong, stainless reputation.

TIP! Pay attention to how people perceive you on the Internet. It only takes one negative review to hurt your business.

A good offense is always the best defense when you’re considering your brand’s online image. Ensure you have plenty of positive feedback since this can drown out the negative. Post new positive content continually to help overcome any negative feedback.

TIP! If you own your own business, be sure you’re treating employees with some respect. This can have a big impact on your business.

Strive to satisfy unhappy customers. If you show you care, their negative experience will become positive. Doing it on a public online forum is even better. Other customers and prospects will see that you are proactive in addressing customers’ problems and will be more inclined to do business with you in the future.

TIP! Go to your customers. Visit restaurants or public places that they go to.

Optimize your web pages. In general, this would be the business’s name. Authority sites are heavily favored by search engines, especially Google. When they see you as an authority, they will be more likely to move your site up in the search engine results.

Social Media

TIP! Pay attention to social media. Many people use these sites to discuss their opinions of companies.

Always keep an eye on social media sites. As stated by Arnold Worldwide, over half of the consumers out there expect the brands they buy to pay attention to and address comments posted to them via social media. Be sure you offer prompt responses for that reason. Many businesses aren’t that vigilant, so being responsive can make you stand above the rest.

TIP! You will receive more responses as your customer base grows. You may get some complaints that you need to take care of.

Pay close attention to how you are perceived online. You don’t know when a negative comment is made so you have to check often. If you keep an eye on search results, you can ensure that negative feedback won’t be high up in the results. Consider doing this monthly or every two weeks.

TIP! Reading bad comments about your business can anger you, especially when the comments are not exactly true. Respond calmly using facts to disprove their negative content.

Everyone knows that reputation is important for a business. If it’s negative, the company fails. The important thing to do is to learn how to manage your reputation through different techniques, and apply them each and every day. These ideas are a great way to begin building a good public reputation.

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Social Media Marketing Advice For The Business Owner

TIP! You should put a ‘like’ box on Facebook on the top of your blog page. This lets people “like” you at Facebook.

Facebook, Twitter and Google plus are just a few of the social networking sites that many people are referring to as one of the most powerful mediums in the world of business. Many businesses can see the potential these sites have, but other are still not using them to their advantage. The advice and info from this article will help your business develop a successful social media marketing strategy.

Social Media

TIP! Decide whether or not you want an association with your customers. If you just want to drive sales, then advertise through social channels and keep it simple.

Be very careful before you employ the services of marketing companies who specialize in social media. A lot of these companies are dishonest and scam business owners. Businesses use myriads of fake social media accounts that they use bots to build. Although you may see your view count rising, actual people are probably not seeing your advertisements; therefore, the money you are paying these companies is going to waste.

TIP! Utilize social media to create a user friendly atmosphere. Design a store on Facebook which can be readily accessed through your posts, as an addition to your independent site.

Understand the importance of conversation and dialogue. Many businesses don’t understand that in many cases, customers leave negative feedback to try to get an issue resolved or talk about a common problem with the company’s products. Engage your customer base by talking with customers who give both positive and negative feedback. Show interest in their needs, and design your next campaign or product according to what you have learned about your customers.

Social Media

TIP! Look through Yahoo Answers to learn more. Once you have created a Yahoo account, you can find all kinds of information.

Tie all your social media pages together with links. Add links to social media sites on your blog, your website, and any social media profile that you own. When setting up your profile on Twitter, make sure to put in the website addresses for your Facebook page and blog. Your customer base potential increases when you add in links to all of your social media accounts.

TIP! Monitor your statistics. Over time you will be able to establish statistics that show how effective your campaigns are and the number of new people you get each week.

Include on the upper right hand portion of your Facebook page a “like box.” This button makes it easy for readers to “like” your content on Facebook. By placing this on your blog it lets your consumers “like” you without even needing to go to your page. This makes it easy and more likely that your visitors will do this and you will see more traffic because of ity.

TIP! Offer exclusive coupons and discounts to those who follow you on social media sites. Your customers will enjoy having access to limited offers and will be more likely to buy something from you.

Determine ahead of time if you really want an active, ongoing dialog with customers. Keep your campaigns simple and don’t invest a great effort if you only want to build your sales. If you do want to engage in an ongoing relationship with clients, then approach it easily with a simple introduction at first. Your clients will take the lead and let you know how to proceed.

Social Media

TIP! When trying to get the word out through social media, it is usually best to keep your messages short and succinct. Do not bore your readers with too much information: go straight to the point.

When you reach an important milestone in your social media program, write a post about it. You can post about reaching milestones, like when you reach so many followers on Twitter. Publicly thank people for their interest, comments and other interactions and discuss the positive aspects of social media. That kind of article can be quickly shared.

TIP! Notice when in the day you get the most responses and re-tweets when using Twitter. You then want to think about when you send out messages and possibly change it up according to when you receive your messages.

Facebook has some great games. It would be easy for you to create a game of your own that is related to your industry or your product. There are several companies that were propelled up the ladder simply because of their Facebook-driven online games. Think about having a professional designer create a game for your business.

TIP! Run Facebook contests. Every consumer loves the thought of winning something for nothing.

Ask customers to fill out social networking habit surveys. You will be wise to create a Twitter and Facebook page if your survey shows that your customers are frequenting these sites an hour or more a day. If your target audience does not care about social networks, perhaps you should focus your efforts on something else.

TIP! Set up Twitter and Facebook accounts under your business name. This will help protect your business name from being used by someone else.

Keep an eye on the competition. Look them up on different social networks and analyze their techniques. You could either try using a similar method or think of something they have not yet started.

TIP! It is very important that people comment on your content. If you do not want to give out contact info this is important.

Understand that social networks aren’t just another billboard where you passively post content for visitors to look at. Interacting on a personal level through social networking sites gives you an opportunity to understand more about the consumers who occupy your market. This can also be used to create an interactive dialogue between them and “the brand”. Of course you can talk about the products that you offer, but you really should just use the platform as a way to form customer bonds.

Social Media Marketing

TIP! Just because the holiday season is a great time for increased sales, you should never shift your attention away from the consumers. You really need to put additional effort into giving them what they want and help them get in the holiday spirit.

When employing social media marketing strategies, it is important to carefully review all content that is posted on behalf of your business. Mistakes happen, and when they do, you want to limit the damage by catching them quickly. The very nature of today’s social media marketing means that all information has the potential to go viral quickly. Though your notoriety will surely increase, you may not desire the attention you receive.

TIP! When hiring a company to help you market with social media, make sure that the company uses two-way communication. Knowing exactly what they offer you lets you sleep well at night due to the peace of mind that comes with understanding that they can handle issues that might arise.

Understanding the intricacies of social media marketing is becoming more important as more businesses use it. If you don’t include social options for your customers, you might just wind up losing a lot of your customers. At the very least, you risk being thrust back into the dark ages. Many marketing professionals will be able to utilize the tips in this article so they can increase their level of knowledge in social media marketing.

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Top Tips And Techniques To Improve Or Repair The Reputation Of Your Business

TIP! To better your business reputation, make sure you follow up with your customers. A big business will find this even more true.

Do you want to learn how manage your business’s reputation? If so, you want to expand out to new customers. This is why you should take your time to read over tips like these to help you with your reputation management.

TIP! Maintain a good image by working to alleviate customer dissatisfaction. Turning a bad experience into a positive one is going to show customers that you care about them.

Follow through is very important to customers. This is even more important if your business is a bigger one. It’s important to have them feel like you care for them, like they matter. There are systems that you can use to help you do this. You can also ask them to provide feedback on their recent interactions with your business.

TIP! Social networks are something that you want to be aware of. According to Arnold Worldwide, over half the customers expect answers to their comments and questions on social networks.

A good offense is always the best defense when you’re considering your brand’s online image. Ensure you have much positivity surrounding your brand, and this will likely squelch any negativity. Be sure you’re posting content that’s positive about your brand so it will keep things fresh, and negative feedback is going to fall away in the search engine’s listings.

TIP! Look at your presence on the Internet. You can never tell when your company may receive a negative search engine result from an unhappy customer or somebody that just does not like you or your business.

Keep up on your social network activities. Arnold Worldwide says that more than 50 percent of customers expect responses to the concerns they post on social media sites. Reply quickly, at least within a couple hours. You can stand out from your competition since many businesses won’t be quite as vigilant.

TIP! If you offer a private deal or promotion, make sure the word doesn’t get out. This is important when you offer a substantial discount to compensate for a complaint.

Keep an eye on your online presence. Negative feedback can really hurt your company if you do not address it. Monitoring search results yourself will help keep you on top of the situation and thus able to put out little fires as they pop up. Do your best to do this on a bi-monthly basis.

TIP! Go where your customers go. If your customers frequent a specific restaurant or other location, visit there often.

Make sure that all of your social media accounts are run professionally. They are a part of your branding and must be handled with care. Act like a human, but do not get too personal.

Use this advice to better your business reputation. If you want your business to thrive, you need to take reputation management seriously. The point is to increase trust.

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Great Advice About Reputation Management That Anyone Can Easily Follow

TIP! To improve the reputation of your business, always follow up on any issues with your customers. Even with a big business, you should still practice this.

Do you want to learn more about business reputation management? Are you struggling with all the information available? Well, this article will make sure you get some solid suggestions. There is lots of information here that can help you learn about managing your reputation.

Negative Feedback

TIP! Stay personable. You must interact with the others, as well.

Keep your commentary positive and honest when facing negativity. Make sure that there is lots of positive feedback and reaction to your brand, and you’ll simply drown out any negative feedback. Be sure to keep posting new positive content to keep it fresh, so that any negative feedback slips in the search engine listings.

TIP! To improve your online reputation, see if you can optimize your websites. In general, this would be the business’s name.

Keep a good reputation and satisfy unhappy customers. When you can turn a client’s bad experience into something good, your customer will appreciate your show of care. If the information is available online, it increases the audience of those who know you are willing to rectify a situation. Potential customers can see your efforts and will want to work with you.

TIP! Keep up-to-date with any news or information about your service or product. You can help your clients remained informed as a result.

Optimize web pages with essential key phrases to help your online reputation. Your company’s name is one good example. Many search engines favor authoritativeness. That will ensure that you’re ranked highly on search pages.

TIP! Go to places where your customers go. If you know your customers visit a restaurant, eat there often.

If you offer a private sale or promotion, keep it private. If you are discounting to make up for a complaint, then this is important. By posting this kind of information, you may end up getting lots of complaints.

TIP! If you don’t have the time or resources, find a company to manage your reputation. On a daily basis you will be handling most of it yourself, but nowadays, there’s a lot of social media and Internet interactions that need to be monitored also.

Pay close attention to all the social media sites. People talk a lot about businesses on these sites. By keeping up with these networks, you can do your best to catch negative words and start on damage control quickly. This is a good way to help your business’s reputation get protected from damage.

TIP! The more your company expands, the more customers you’ll be interacting with. Sometimes their comments will be negative.

Great information is not so difficult to find after all! This information is easy to understand and easy to use when you are trying to manage your reputation. This will help your business flourish in the long run.

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